D365 Business Central Support Consultant
📍 Location: Reading (Hybrid)
🏢 Company: Leading Microsoft Partner
💼 Employment Type: Permanent | Full-time
💷 Salary: Up to £40,000 + Bonus + Benefits

 

About Us:
We are a fast-growing Microsoft Partner based in Reading, renowned for delivering tailored Dynamics 365 Business Central (D365BC) solutions to a wide range of industries. As we continue to expand, we are looking for a talented D365BC Support Consultant to join our collaborative, customer-focused team.

The Role:
As a D365BC Support Consultant, you will be the first point of contact for our clients, ensuring they get the best out of their Business Central systems. You will troubleshoot issues, deliver system enhancements, and guide users on best practices — playing a critical role in client satisfaction and long-term success.

Key Responsibilities:

  • Provide 1st and 2nd line support for D365 Business Central users.

  • Diagnose and resolve functional and technical issues efficiently.

  • Log and track tickets using our CRM/ticketing system.

  • Work closely with consultants and developers to escalate and resolve complex queries.

  • Assist in system upgrades, testing, and small-scale configuration changes.

  • Deliver training and documentation to end-users where needed.

Requirements:

  • 1-2+ years' experience supporting Microsoft Dynamics NAV or D365 Business Central.

  • Strong understanding of core financials, warehousing, and/or manufacturing modules.

  • Excellent problem-solving and communication skills.

  • Customer-first mindset with the ability to manage multiple priorities.

  • Microsoft certifications in D365BC are a plus (but not essential).

What’s on Offer:

  • Salary up to £40,000 depending on experience.

  • Hybrid working model (2-3 days in the Reading office).

  • Ongoing training and professional development.

  • Clear career progression within a growing Microsoft Partner.

  • Collaborative and supportive team culture.

Apply Now!
If you are passionate about D365BC and want to develop your career within a Microsoft Partner environment, we want to hear from you!