Partner Success Director | Microsoft Dynamics 365 BC
Partner Success Director | Microsoft Dynamics 365 BC
Remote – Australia (Candidates must be based in Melbourne or Sydney).
About the Role:
Are you an experienced Microsoft Dynamics 365 BC professional who thrives on building trusted partner relationships and driving customer success?
We're working with an innovative and rapidly growing software business that supports Microsoft Dynamics partners worldwide through a unique platform designed to improve productivity, consistency, and quality across the sales and implementation lifecycle.
As Partner Success Director, you will play a critical role in helping Dynamics partners successfully adopt and embed the platform into their business operations, ensuring maximum value, engagement, and long-term success.
What You'll Be Doing:
Lead the onboarding of new partner organisations
Map partner business processes to platform capabilities
Develop and execute tailored onboarding and adoption plans
Build strong relationships with partner leadership teams
Facilitate weekly operational meetings and monthly steering committees
Drive platform adoption and user engagement across partner organisations
Support partners in embedding new ways of working and best practices
Contribute to contract renewals through successful partner outcomes
What We're Looking For:
You'll bring a strong understanding of the Microsoft Dynamics ecosystem alongside experience working within a Dynamics practice in a senior capacity.
Essential Experience
Senior experience within a Microsoft Dynamics 365 practice in one or more of:
Sales
Pre-Sales
Project Delivery
Strong experience with D365 Business Central (essential)
Good understanding of Microsoft partner business models
Experience estimating and scoping Business Applications projects
Excellent stakeholder management and communication skills
Strong presentation and facilitation abilities
Highly organised with strong planning capabilities
Ability to quickly learn and champion new software platforms
Additional Experience (Desirable)
Dynamics 365 Finance & Supply Chain Management
Dynamics 365 Customer Engagement
Experience working with implementation partners or consultancies
Why Join?
Fully remote role with flexibility and autonomy
Opportunity to influence partner success across a global network
Work closely with senior leaders in the Microsoft ecosystem
Join a collaborative and growing international business
Make a tangible impact on partner growth, adoption, and customer outcomes
Interested?
If you're passionate about Microsoft Dynamics, partner enablement, and helping organisations transform the way they work, we'd love to hear from you.
📩 Apply now or contact us confidentially for more information.
