Technical IT Business Analyst | Chippenham
Technical Business Analyst
Salary: £60,000
Location: Chippenham (Hybrid – 3 days per week on-site)
About the Role:
An exciting opportunity has arisen for an experienced Technical Business Analyst to join a market-leading manufacturing organisation undergoing a significant digital transformation programme.
As a Technical Business Analyst, you will play a key role in bridging the gap between business stakeholders and technical teams, helping to modernise critical systems, improve business processes, and deliver innovative technology solutions. You will work across a variety of projects, including legacy system modernisation, ERP enhancements, systems integration, and cloud-based initiatives.
This is an ideal opportunity for a technically minded Business Analyst who enjoys translating complex business requirements into practical, scalable technical solutions that drive operational efficiency and business value.
Key Responsibilities:
Collaborate with stakeholders across operations, logistics, sales, and IT to gather and analyse business requirements.
Review and optimise end-to-end business processes and workflows.
Conduct business analysis activities including process mapping, gap analysis, data mapping, trend analysis, and requirements gathering.
Translate business challenges into clear functional and technical specifications for development teams.
Produce user stories, use cases, process flows, and supporting project documentation.
Build strong relationships with both technical and non-technical stakeholders, ensuring alignment on requirements and acceptance criteria.
Work closely with internal technology teams and third-party software providers to improve and integrate key business systems.
Support system testing, validation, troubleshooting, and solution implementation activities.
Maintain comprehensive documentation to support software development, knowledge transfer, and future enhancements.
Facilitate communication between business and technical teams to ensure successful project delivery.
About You:
We're looking for a Business Analyst who combines strong analytical skills with a solid technical understanding and a passion for delivering business improvement through technology.
Essential Skills & Experience:
Minimum 7 years' experience as a Business Analyst, ideally within manufacturing, logistics, supply chain, or similar operational environments.
Strong technical understanding of system architecture, databases, APIs, integrations, and software development principles.
Advanced SQL skills with experience extracting, analysing, and validating data.
Experience working with EDI, XML/JSON, and integration technologies.
Proven expertise in business process modelling and continuous improvement methodologies such as Lean or Six Sigma.
Experience producing Business Requirements Documents (BRDs), Software Requirements Specifications (SRS), user stories, use cases, and technical documentation.
Strong problem-solving, analytical, and critical-thinking abilities.
Excellent communication skills with the ability to engage effectively with stakeholders at all levels.
Experience working within Agile and/or traditional software development environments.
Proficiency with tools such as Jira, Confluence, Visio, or Lucidchart.
Desirable:
Experience within manufacturing, print, publishing, logistics, or supply chain sectors.
Exposure to ERP, MIS, production planning, warehouse management, or fulfilment systems.
Knowledge of cloud-based platforms and digital transformation programmes.
What You'll Get:
Competitive salary of £60,000
Hybrid working model
Opportunity to play a key role in a large-scale digital transformation programme
Exposure to modern technologies and enterprise-wide projects
Collaborative and supportive working environment
Career development opportunities within a growing technology function
If you're a technically focused Business Analyst looking to make a significant impact within a business that is investing heavily in technology and innovation, we'd love to hear from you.
